FAQ

​How do I know what size to order?

Please see our size guide here.


Where are you located?
New Jersey, USA

How long does shipping take?
For US domestic orders of 5 banner bags or less, please allow 5 business days for your order to process as they are made to order. US domestic orders for pageant directors or orders of 6 or more, 4 weeks notice is required. 3 weeks notice will include a $50 rush fee. 2 weeks notice will require a $100 rush fee. I cannot accommodate orders of 6 or more banner bags in less than 2 weeks. If needed an expedited shipping fee can be added. Shipping is arranged through USPS Priority Mail and will take 2-3 business days. All orders are insured.

Do you ship internationally?
Yes, however, the buyer is responsible for shipping and import taxes/duties. For international orders please email for more information.

Can I return my order?
All sales are final. If you are not happy with your Banner Bag or the sizing is incorrect, please email for information on how to process an exchange.

Can I customize the fabric and/or lining fabric?
All Banner Bags are made with the patriotic stars lining. Changing the lining fabric will result in a $10 upcharge. The outside fabric can be customized for orders of 6 Banner Bags or more. Please email for more information.

I am a pageant titleholder. Will you sponsor me?

At this time I am unable to sponsor individuals. I always offer 15% off if you sign up for my mailing list. Or if you can get your sister queens to place an order of 6 banner bags or more I can provide a larger discount.

I am a pageant director. Will you sponsor my titleholders?
Yes, however, I do not give away free Banner bags. All sponsorship requires monetary compensation and I am happy to discount bulk orders. For pageant directors or orders of 6 or more, 4 weeks notice is required. 3 weeks notice will include a $50 rush fee. 2 weeks notice will require a $100 rush fee. I cannot accommodate orders of 6 or more banner bags in less than 2 weeks. If needed an expedited shipping fee can be added. Shipping is arranged through USPS Priority Mail and will take 2-5 business days. All orders are insured. Please email for more information.

When do you offer preorders?
Preorders are offered for pageants that we will be attending in person. This includes a discounted rate and no shipping. I announce preorder information through email blasts and on instagram.

Do you offer sales or discounts?
Yes! Sign up for our mailing list here to stay updated. I also offer discounts on orders of 6 or more banner bags.