FAQ

​How do I know what size to order?

Please see our size guide here.


Where are you located?
New Jersey, USA

How long does shipping take?
For US domestic orders, please allow 5 business days for your order to process as they are made to order. Shipping is arranged through USPS Priority Mail and will take 2-3 business days. All orders are insured.

Do you ship internationally?
Yes, however, the buyer is responsible for shipping and import taxes/duties. For international orders please email for more information.

Can I return my order?
All sales are final. If you are not happy with your Banner Bag or the sizing is incorrect, please email for information on how to process an exchange.

Can I customize the fabric and/or lining fabric?
All Banner Bags are made with the patriotic stars lining. Changing the lining fabric will result in a $10 upcharge. The outside fabric can be customized for orders of 6 Banner Bags or more. Please email for more information.

I am a pageant director. Will you sponsor my titleholders?
Yes, however, I do not give away free Banner bags. All sponsorship requires compensation and a signed contract. Please email for more information.

When do you offer preorders?
Preorders are offered for pageants that we will be attending in person. This includes a discounted rate and no shipping. Stay tuned for preorder information.

 

Do you offer sales or discounts?
Yes! Sign up for our mailing list here to stay updated.

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Banner Bags

P. O. Box 71

Edison, NJ 08818

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Essenel LLC